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I recently conducted three interviews with companies who are using New Media effectively, specifically ones using Twitter and other micro-blogging services. I have already conducted interviews with Comcast, Zappos and Southwest Airlines for my Communications 2.0 series, I hope you enjoy my latest installment.

This post features an interview with Paula Drum, Vice President of Digital [...]

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Read the transcript here.
A couple of weeks ago I held an Ebay auction for my magic 8,000 tweet card. If you’ve been following my MacBook Mission story, then I’m sure you’re already aware of it. It had been a long time since I posted anything on Ebay, so I was thinking I might be [...]

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Communication 2.0 - Southwest Airlines is using micro-blogging to reach consumers - an interview with @SouthwestAir
Last Wednesday I posted my first Communication 2.0 Interview with @comcastcares. The following chat is with Shannon Ferguson from Southwest Airlines. Southwest certainly gets it when it comes to using Web 2.0 to reach consumers.
I recommend you check out their [...]

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Last year at PodCamp Nashville and PodCamp Toronto I did a presentation on how to promote your brand using Twitter. Both sessions resulted in much conversation about how Twitter is helping it’s users by giving us a way to reach new and old friends, clients and communities.
I’m a long time Twitter fan as you probably [...]

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