Having been a server in restaurants and bars, I understand the ups and downs of customer service. I’ve worked in retail and my heart goes out to people in that business, because it is not as much fun as it may seem. My (ex-server) wife and I always tip 20% wherever we go.
I try to [...]

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If you have left a comment on my blog you will have noticed that the comment section is powered by Disqus. If you haven’t left a comment please do, we bloggers LOVE comments. I implemented Disqus a few months ago and have been very happy with them. You can read my original post here.
The thing [...]

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Read the transcript here.
A couple of weeks ago I held an Ebay auction for my magic 8,000 tweet card. If you’ve been following my MacBook Mission story, then I’m sure you’re already aware of it. It had been a long time since I posted anything on Ebay, so I was thinking I might be [...]

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Yesterday, I spent about 10 minutes on the phone with Off Depot’s customer service department. I was searching for an item on their website, but was having trouble, because I wasn’t sure I was using the correct terms for it. I went through the typical automation at the beginning of the call, which is pretty [...]

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A few friends have been asking me to see a copy of the article from the Jackson Sun about our podcast, Two Boobs and a Baby +.
On Saturday, I plugged in our “old school” scanner, which I hadn’t used in about a year. As I was on the computer I noticed a flash in the [...]

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